Reputation Power with MyDigiVA CRM: Reputation Management

Reputation Power with MyDigiVA CRM: Reputation Management

October 26, 20255 min read

Your online reputation is your silent salesperson — make it work for you.

Why Your Reputation May Be Costing (or Winning) You Sales

When business owners think about driving sales, they often turn to ads, funnels, and lead magnets. They focus on new traffic, new leads, and new tactics.

But sometimes, what’s quietly tipping the scale is your online reputation.

Because before someone books a call or makes a purchase, they search. And what they find - or don’t find - will either build trust or break it.

  • That glowing 5-star review from a happy client? That’s a silent closer.

  • That one unanswered 2-star comment from last year? That’s a deal-breaker.

Today, your reputation speaks before you do - in Google reviews, testimonials, social proof, and client feedback. And if you’re not actively managing that voice, it might be saying all the wrong things… or nothing at all.

This is where MyDigiVA steps in.

We help you build a reputation engine that works in the background to gather glowing reviews, display them beautifully, respond to feedback in real time, and ensure your best client experiences are always front and centre.

Because those past clients? They’re not just a source of testimonials they’re proof.

  • Proof that you’re good at what you do.

  • Proof that you’re trustworthy.

  • Proof that others have taken the leap and are glad they did.

Your next customer is already looking for that proof.

We make sure they find it - and that it leads straight to your door.


Why Reviews Matter More Than Ever

We live in a review-first world. Before someone books, buys, or enquires, they Google you.

  • “Are they legit?”

  • “Have other people been happy?”

  • “Can I see proof they’ve done this before?”

Whether you’re a coach, consultant, agency, tradesperson, therapist or creative - your reputation is searchable.

With MyDigiVA CRM, you can:

  • Request reviews automatically

  • Send reminders if none are left

  • Collect reviews in one place

  • Show them off with beautiful design

  • Get alerts when new reviews land

  • Reply directly - all from your dashboard

You stay focused on delivery. We make sure your great work gets seen.People buy from people they trust - and they trust reviews.

Book your reputation boost setup


What You Can Automate with MyDigiVA Reputation Tools

  • Ask for reviews post-purchase or post-session

  • Send reminders to those who haven’t responded

  • Respond to reviews from one simple dashboard

  • Track star ratings across platforms

  • Showcase testimonials on your website or funnels

  • Get notified of new reviews instantly

  • Segment reviews for display by service, product, or team member

It’s completely hands-off, brand-aligned, and customisable to your tone.


Benefits of Reputation Automation

  • Attract More Leads

    More 5-star reviews = more clicks, calls, and conversions.

  • Build Instant Trust

    People trust people like them. Let your clients speak for you.

  • Fully Hands-Off

    No more remembering who to ask or when. The CRM takes care of it.

  • Improve Local SEO

    More reviews = better rankings in Google Maps and organic search.

  • Real-Time Alerts

    Be the first to respond — to the good and the not-so-good.


Real Client Story

A local tradesperson had only 2 Google reviews.

We implemented:

  • A review request workflow after completed jobs

  • A landing page to collect reviews in one place

  • An automatic follow-up if no review was left

They now have 47 reviews, a 4.9-star average, and a steady stream of new business.

Bonus: Their Google listing is now ranking higher in local search, purely thanks to consistent review generation.


Reputation-Boosting Ideas to Try

  1. “Thanks for working with us — we’d love your feedback”

  2. “Your opinion means a lot — leave a quick review?”

  3. “Want to be featured on our website?”

  4. “Your experience helps others choose us confidently”

  5. “Was everything 5-star today? Let us know!”

We’ll write and automate the whole thing for you.

Start building your reputation today


The Psychology Behind Reviews

Why do reviews work so well?

It’s not just about showing stars. It’s about showing social proof - a key concept in consumer psychology that

says people follow the actions of others, especially under uncertainty.

What a review actually says is:

- “Someone like me trusted this.”

- “They solved a problem I have.”

- “I won’t be the first one to try.”

Reviews reduce risk and build relatability.

They make your offer feel proven - even if the reader doesn’t know you yet.


Industry-Specific Review Strategies

  • Coaches & Consultants

    Ask for reviews at key milestones, not just at the end. Highlight breakthroughs, results, or mindset shifts.

  • Trades & Services

    Use before-and-after photos. Ask immediately post-job via SMS or WhatsApp. Focus on timeliness, cleanliness, and satisfaction.

  • Wellness & Holistic Practitioners

    Emphasise emotional outcomes. Request reviews when clients report feeling better. Use calming language in review requests.

  • Agencies & Creatives

    Encourage reviews after delivery and again after ROI is measured. Include feedback questions for internal team improvement.

Inside MyDigiVA CRM, you can automate all of these flows - while keeping them personal and on-brand.

We can help you build your reputation today


How to Turn Reviews into Marketing Content

  • Add quote blocks to landing pages

  • Turn testimonials into Canva graphics

  • Use screen-recordings or video testimonials

  • Add recent reviews to email sequences

  • Showcase “most-reviewed services”

  • Turn long testimonials into blog intros


Why Choose MyDigiVA?

You focus on delivering great service. We make sure it gets seen.

With MyDigiVA CRM, you get:

  • Review request automation

  • Live response dashboard

  • Testimonial displays on funnels and websites

  • Reporting on review growth and sources

  • Review Reminders

  • SEO support

  • Content repurposing

Turn happy clients into powerful marketing.

Sign up at mydigiva.io and let your reputation shine.

MyDigiVA CRM is powered by the GoHighLevel CRM infrastructure, giving you enterprise-grade tools with personalised setup, automation, and support from the MyDigiVA team.

MyDigiVA logo & strapline

Next Post: AI Assist with MyDigiVA CRM: Review & Optimise Your Bots

Back to Blog